The purpose of the working instructions or procedures is to explain, very simply, what is required to do be done by employees in their everyday tasks. The instructions are highly important! When a working procedure is defined, a frame of work is defined. This frame defines what has to be done and leaves much fewer possibilities for questions, nonconformities, and faults. Guidance for your employees.
Quality procedures are the heart and soul of your quality management system.
Creating procedures that establish processes that make sure everything is performed according to the ISO 9001 standard requirements. “Say what you do, do what you say” That means that you must define first what you are required to perform and then perform it! Through process instructions and quality checklists.
Part production process and quality assurance starts with 5 main documents but not limited to:
1) First Article Inspection (FAI)
• This document (FAI) consists of and assures all properties and features are compliant to the drawings and specifications.
2) Production Traveler
• A document that travels with the parts through the manufacturing operations.
• Tracks the operations needed to perform the job.
• Tracks the operator, time, and quantity manufactured.
3) Process Instructions (PI)
• A document that has step-by-step instructions on how to perform each operation by the employees to produce the part.
• Operations can start from pulling the raw material from storage to package and shipping.
• Training and production videos can be linked to specific operations for more detailed instructions.
4) Recording Sheet (RS)
• A document that works with the Process Instructions.
• It requires the operator to record the critical dimensions during the specific operation.
• Sometimes requiring an inspector to verify the work performed.
5) Sample Inspection Sheet (SIS)
• A quality control document that is assures confidence in the manufacturing process and customers specifications.
• Inspects and Acceptable Quality Level (AQL) sampling plan per lot assuring proper manufacturing.
• Also can make sure all the proper paperwork and specifications have been completed.
